Safety Center
Our promise: escrow‑protected payments, clear communication, and transparent dispute resolution.
Escrow by default
All paid deals on DealTrust are designed to run through escrow. Brands deposit funds up front, and creators only begin work when funds are securely locked. Money is released only after the brand approves delivery or a dispute is resolved.
Verified Deals & trust signals
We surface trust scores, completed volume, and Verified Deal badges so that both sides can quickly understand a partner’s track record before starting a new collaboration.
Reporting issues & disputes
If something feels off, you can pause a deal and open a dispute. Our team reviews chat history and deliverables, keeps funds locked during review, and decides on a fair outcome under our Terms of Service and Community Guidelines.
- Never take payments or communication off‑platform.
- Share deliverables only through DealTrust uploads or approved links.
- Use the dispute tools if agreement cannot be reached in chat.
Staying safe as a creator
Do not start work until the deal shows that escrow is locked. Keep all feedback and approvals inside DealTrust so that we can protect you in the rare case of a dispute.
Staying safe as a brand
Review a creator’s Verified Deals and portfolio before starting. Share a clear brief, set milestones where appropriate, and use the messaging tools to keep an auditable history of the collaboration.